Nice bar and lounge area, but no hand soap in the room.

great service but room layout could use improvement

I enjoyed a luxury suite that was nicely decorated and offered a charming atmosphere. The staff were exceptionally friendly and helpful, making my stay feel special. I was particularly impressed with the breakfast selection, which catered to various dietary needs and featured fresh, local ingredients.

The room's layout felt a bit awkward and was not as spacious as I expected.

A delightful breakfast experience

The hotel was a charming gem with its elegant interior. The breakfast buffet featured fresh selections that catered to all tastes, enhancing our mornings beautifully. The staff's warmth made us feel special.

The gym and sauna were great for unwinding, and the lovely courtyard offered a serene escape. I enjoyed relaxing in the bar lounge during the evenings.

The location in the historical center is perfect for exploring nearby attractions, and the breakfast truly stands out with its variety, offering both gluten-free options and delicious local ingredients.

The wifi strength in the annex could be improved, but it didn’t affect our stay much.

a truly relaxing escape with amazing breakfast options and perfect location near market square

The breakfast was abundant, especially appreciated was the variety that catered to my vegan requirements. The staff was incredibly welcoming, and the hotel ambiance was just delightful. Perfect stay!

While the décor was impressive and the staff friendly, the room was smaller than expected and the layout awkward, making it somewhat inconvenient. Nevertheless, the lovely historical charm and the excellent breakfast made for a nice stay overall.

The luxury room was beautifully decorated, but the water pressure was frustratingly low.

Great spacious room, fantastic breakfast, but 24-hour reception could be faster.

We enjoyed our stay in a charming location near all the best sights. With our babies, the quiet atmosphere was much appreciated. The staff were welcoming and made us feel right at home. Our breakfast each morning was delightful and plentiful.

In my wife’s opinion, the shower could’ve been better designed.

during my previous visits to bruges, this stay exceeded all expectations. the premium room was spacious, showcasing stunning décor and an impressive atmosphere. breakfast offered freshly baked croissants and a variety of organic juices, making mornings truly delightful.

the air conditioning wasn't working properly.

Receptionists provided excellent advice on local attractions and restaurant recommendations. The location allows for easy access to the main market square. The breakfast selection was impressive, featuring various dishes, setting a perfect start for the day. the room size did not match expectations, lacking the promised historic charm, and the staff's response to concerns was disappointing, offering no resolution or apology.

an oasis of calm with unforgettable staff who went above and beyond by providing excellent service

The Dukes Arches Hotel in Bruges offers a beautiful interior and delightful courtyard, ensuring a serene escape, while the attentive staff and generous breakfast make every morning special.